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We will be closed from July 19th - August 2nd due to annual leave. You can still place orders on the website which will be processed when we reopen.

Delivery Information

Coronavirus (COVID-19) Update

As it currently stands business at All Ariston Spares continues as usual.  

At present the supply chain is moving as normal. However, we are in close contact with our service providers and suppliers to monitor the situation to ensure we can fulfil customer orders. We are following guidelines from Public Health England and World Health organisation (WHO) to help keep colleagues and customers safe and healthy.

We have been informed by our Couriers that due to the circumstances surrounding the Coronavirus (COVID-19) outbreak, there will be significant implications for their services. Therefore they may suspend their guarantee for timed deliveries. Please be aware that our 'by 1pm' delivery service will be affected by this action. Although every effort will be made by Parcelforce or our other partners to deliver by this time, we are unable to offer compensation for delays in the foreseeable future. However, where delays are unavoidable, we will do our best to communicate with customers to minimise disruption. If you choose the 'by 1pm' service at checkout, please track your order on the expected day of delivery.  

Our Couriers will no longer ask for a signature upon delivery. The drivers will instead log the first and last name of the person accepting the item and will record the geolocation of the delivery. This will apply to all deliveries that normally require a signature. If recipients are unable to come to the door or are self-isolating, they will post a customer contact card in the normal way, advising of other ways the recipient can arrange to get their item. For example, by getting a friend or family member (who is not resident with someone who is self-isolating) to collect the parcel from their local Parcelforce depot or Post Office branch, as specified on the card. They will need to bring along the card we left and a form of ID in the name of the person the item is addressed to. Examples of suitable ID are specified on the card. However, if you are self-isolating please use the 'comments' box at checkout to notify us and will pass this information to the Courier. 

We appreciate your patience and understanding during this period and hope to resolve normal service as soon as possible. 

 

UK delivery charges:

Delivery is charged by the combined weight or dimensions of the products ordered. You can get an estimate of the delivery charge for your order in the Shopping Cart.

When estimating deliveries to Northern Ireland, Scottish Highlands and Islands (including AB31-AB54, Angus, Argyll & Bute), Isle of Wight, Isle of Man, or Scilly Isles, please select the appropriate destination in the 'Country' drop down menu. The default area will be 'United Kingdom (Mainland)' but the drop down menu will show alternatives for non-mainland areas, e.g. United Kingdom (Northern Ireland). Prices for these areas may differ from Mainland UK.  Please see tables and Postcode exceptions below:

 

For Mainland UK the following charges apply:

 

Mainland UK (Includes Aberdeen Postcodes AB10-16, AB21-25, AB32 6, AB39 2):

Weight

3-5 Working Days

>Economy (Royal Mail 2nd Class)

 

 

1-3 working days 

Standard UK Delivery (Royal Mail 1st Class)

 

 

Express Delivery (UK Mainland only) *Order before 3pm for delivery in 24-48 hours. Exclusions apply.

* Next Working Day  Saturday Delivery

 

 

 

 

   

Under 100g

£3.25

£3.95

£6.95

£7.95 £10.95

Under 1kg

£3.95

£4.95

£6.95

£8.95 £11.95

Under 2kg

n/a

n/a

£6.95

£8.95 £14.95

Under 10kg

n/a n/a £7.95 £8.95 £19.95
         

 

*Postcode Exclusions on Next Day by 1pm delivery: DD8-9, DD10, FK8 3, FK15-21, G63 0, G63 9, PH10-14, PH16, TD15 2

Flues & Accessories:

Delivery of Flues and Accessories to the UK Mainland in 1-2 working days are charged as follows:

1 item

£9.95

2-3 items £18.95
4-5 items £25.95

 

 

 

 

 

Northern Ireland:

Weight

3-5 Working Days

Economy (Royal Mail 2nd Class)

 1-3 working days

Standard Delivery (Royal Mail 1st Class)

1-2 Day Delivery

*Order before 3pm for 24-48 hour delivery

       
Under 100g £3.25 £3.95 £7.95
Under 1kg £3.95 £4.95 £9.95
Under 2kg n/a £7.95 £11.95
Under 5kg n/a n/a £13.95
Under 10kg n/a n/a £14.95

 

3-5 Working Days Economy UK Delivery:

For delivery to any UK and Northern Ireland address. Orders placed before 3pm will be dispatched the same day whenever possible. Orders will normally be sent via Royal Mail Second Class delivery service. Orders with a value of more than £40.00 will require a signature upon delivery. The estimated delivery scale for this service is 3-5 working days. All orders over 1kg in weight will be sent by Courier (see Express delivery option below).

1-3 Working Days Standard Delivery:

For delivery to any UK and Northern Ireland address. Orders placed before 2pm will be dispatched the same day whenever possible. Orders will normally be sent via Royal Mail First Class delivery service. Orders with a value of more than £40.00 will require a signature upon delivery. The estimated delivery scale for this service is 1-3 working days. All orders over 1kg in weight will be sent by Courier (see Express delivery option below).

Express Courier Delivery:

Within Mainland UK orders placed before 3pm will be dispatched the same day for delivery by Courier within 24-48 hours. Scottish Highlands and Northern Ireland are a 2-day service. *Orders placed after 3pm, at the weekend or on Bank Holidays will be dispatched the next working day. 

Next day before 1pm Service:

Our quickest standard service. Within Mainland UK orders placed before 3pm will be dispatched the same day for delivery by Courier before 1pm the next day. *Orders placed after 3pm, at the weekend or on Bank Holidays will be dispatched the next working day. 

 

For Scottish Highlands/Islands, Isle of Wight & Isle of Man please see the tables below:

 

 

Scottish Highlands & Islands (Incuding Aberdeen Postcodes AB39 3, AB30, AB31, AB33-38, AB41-45, AB51-56, AB63, HS1-9, IV1-3, IV10-IV56, KA27-28, KW1-17, PA20-49, PA60-78, PA80, PH17-50, ZE1-3)

 

Weight

3-5 Working Days 

Economy (Royal Mail 2nd Class)

1-4 working days

Standard Delivery (Royal Mail 1st Class) 

Express Delivery  (approx. 2 working days)

 

 

 

 

Under 100g

£3.25

£3.95

£7.95

Under 1kg       

£3.95

£4.95

£9.95

Under 2kg

n/a

£7.95

£11.95

Under 5kg

n/a

n/a

£14.95

Under 10kg

n/a n/a £16.95

 

Isle of Wight

Weight

 

3-5 Working Days

 

Economy (Royal Mail 2nd Class)

 

 

1-3 Working Days

Standard Delivery

(Royal Mail 1st Class)

Express Delivery

*Order before 3pm for 2 day delivery

 

Under 100g £3.25 £3.95

£7.95

Under 1kg

£3.95 £4.95 £9.95

Under 2kg

n/a £7.95 £11.95
Under 5kg n/a n/a £12.95
Under 10kg n/a n/a

£14.95

 

Isle of Man & Scilly:

Weight

 

3-5 Working Days

Economy (Royal Mail 2nd Class)

 

 

1-3 Working Days

Standard Delivery

(Royal Mail 1st Class)

Express Delivery

*Order before 3pm for 48 hour delivery

 

Under 100g

 

£3.25 £3.95 £7.95

Under 1kg

£3.95 £4.95 £9.95

Under 2kg

n/a £7.95 £11.95
Under 5kg n/a n/a £16.95
Under 10kg n/a n/a £18.95

 

Republic of Ireland:

Orders placed before 2pm will normally be dispatched the same day.

 

Republic of Ireland

 

Weight

 

Standard Delivery (Royal Mail International) (approx. 3-5 working days)

 

Express Delivery

*Order before 2pm for 2-3 day delivery

Under 200g

£6.95

£14.95

Under 500g 

£9.95 £14.95

Under 1kg

£10.95

£19.95

Under 5kg

N/A

£19.95

Under 10kg

N/A £19.95

Flues

N/A £19.95

 

Europe and Worldwide:

If you are unable to select a delivery option for your location, please email us at info@allaristonspares.co.uk for a delivery quote.

 

We aim to deliver your order within 1-5 working days of receipt of payment (UK only) and will dispatch on the same/next working day where possible.  Delivery dates are an estimate and the Seller will not be held responsible for delays in delivery by the carrier.  If, for any reason, we are unable to deliver any part of your order within the given timescale, we will contact you via email or telephone and give you the option to cancel the order, or part thereof, without penalty.

 

We will inform you of your order status, from confirmation of order through to dispatch, via e-mail.

 

Carriers may require a signature upon delivery so please ensure that there is someone at the delivery address to accept and sign for the goods.  Failure to do so may incur further delivery or storage charges.

 

Any goods which have obvious signs of external damage must be signed for as 'damaged' upon receipt.  The Seller must be notified of claims for damaged goods within 3 days of receipt by the Buyer.  This should be via a durable medium, such as fax, e-mail or writing.

 

Lost in transit goods must be notified via durable media, such as fax, e-mail or writing, within 14 days of order, after which time the goods will be deemed to have been delivered.

 

 

 

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