Important delivery notice - Coronavirus (COVID-19)
Coronavirus (COVID-19) Update
As it currently stands business at All Ariston Spares continues as usual.
We have been informed by our Couriers that due to the circumstances surrounding the Coronavirus (COVID-19) outbreak, there are still significant implications for their services. Please note that our delivery partners have temporarily suspended service guarantees and that our next day delivery service will be affected by this action. Although every effort will be made by Parcelforce, Fed Ex or our other partners to deliver by this time, we are unable to offer compensation for delays in the foreseeable future. However, where delays are unavoidable, we will do our best to communicate with customers to minimise disruption. If you choose the 'next day' service at checkout, please track your order on the expected day of delivery.
Our Couriers will no longer ask for a signature upon delivery. The drivers will instead log the first and last name of the person accepting the item and will record the geolocation of the delivery. This will apply to all deliveries that normally require a signature. If recipients are unable to come to the door or are self-isolating, they will post a customer contact card in the normal way, advising of other ways the recipient can arrange to get their item. For example, by getting a friend or family member (who is not resident with someone who is self-isolating) to collect the parcel from their local Parcelforce depot or Post Office branch, as specified on the card. They will need to bring along the card we left and a form of ID in the name of the person the item is addressed to. Examples of suitable ID are specified on the card. However, if you are self-isolating please use the 'comments' box at checkout to notify us and will pass this information to the Courier.
We appreciate your patience and understanding during this period and hope to resolve normal service as soon as possible.